Thus, the conflicts are not necessarily negative; the way as we deal with them is that it can generate some reactions. The world today lives a transistion moment that if it reflects in the constant search of the competitiveness organizacional, what it represents a necessity of the quality. It is crucial to the organizations to think about sedimenting its abilities and potentials to hug the new concept of work, as well as the inherent challenges it. For in such a way, it is essential to speak in quality of life in the work, standing out itself, always, the boarding of this subject as question of organizacional competitiveness. The search for the total quality before directed only toward the organizacional aspect, already return its attention for the quality of life in the work, leading to a bigger participation on the part of the employees; decentralization of decisions; safe and comfortable physical environment; chance of growth and personal development. The worker can itself always be motivated, creating an environment of participation, integration with superiors, fellow workers, leaving of the understanding of the necessities of the employees..